Wholesale FAQ

Thanks for your interest in our wholesale program. Below are some common questions about the program and how it works.

Setting Up a Wholesale Account

Our wholesale program is designed to give resellers and distributors access to our best prices - so that you can pass
those savings on to your customers.

Legitimate businesses with an Employer Identification Number and State Sales Tax ID/Reseller Certificate are eligible. You will need to submit an application and provide proof of an EIN and a tax ID/reseller certificate. In addition, you will need to agree to and follow our resale policies. A reseller certificate/number helps us document our account sales for tax purposes. Customers without resale certificates may be charged sales tax when applicable.

We have an online form, here - and we typically get back to you on
the next business day

Wholesale Ordering

All of the salts we offer are available on this website, with more added regularly. You can search for what you're looking for in the search bar at the upper right, or browse salts by type or salts by industry.

Our bulk salts are packaged in convenient 1 and 5 lb stand up pouches with larger sizes being packed into convenient 40lb “bag in box” for ideal shipping. Larger quantities above 2,000 pounds can also be packed in a "supersack” if required. We can also work to provide larger
quantities - just ask!

For wholesale, the minimum order quantity is $250, which is also the threshold for free shipping. If you are ordering without wholesale pricing, there is no minimum order amount. Your discount level will be provided at the time your account is approved.

Nutritional Information & Certifications

Absolutely. Upon request, we will provide a spec sheet, nutritional facts and list of ingredients. Batch level chemical analysis and certification is available for an additional fee and may require longer lead time. 

Reselling Sea Salt Superstore Products

Yes and no. We DO allow you to repackage in a different format, under a different SKU and brand name. Any products being sold online should have their own unique UPC code and not reuse our Sea Salt Superstore or Caravel Gourmet identifiers. We do NOT allow 3rd parties to sell our SKUs online directly as a 3rd party seller of our branded products.

Yes. While you should follow all local, state and federal regulations regarding commercial kitchens, food packaging and labeling, our bulk salts can be repackaged for resale. Consult your national
and local regulations for more information.

Yes, please contact us for more details.

Our global supply chain means we have access to packaging and label solutions at better pricing than smaller companies are able
to obtain. We also have a co-packing service that can be used but has minimum production runs and longer lead times. 

Yes. Please contact us for more details. 

We ship direct from our warehouse and also apply your branded logo on product labels. This allows you to focus on sales to your customers and we handle the rest. There is a 5% handling fee per order and standard shipping charges apply but you maintain the relationship with the customer including invoicing, customer service, pricing, etc.

No. Our bulk ingredients programs are for high volume food processors and manufacturers with complex certification and process requirements. Those accounts are typically on annual open purchase orders with pallet and truckload volumes.  If you are interested in our high volume bulk ingredient salt program for food manufacturers or
distributors, please contact Paul at paul@seasaltsuperstore.com.

Shipping & Returns

Yes. Please contact us at customerservice@seasaltsuperstore.com for samples. We will gladly provide samples from legitimate customer requests. 

This will vary based on time of year (e.g. Holiday peak) and existing customer backlogs but most in stock bulk orders are completed, filled and shipped within 1-2 business days. We will promptly notify you of any items that are backordered and estimated delivery timelines.

We accept returns of unopened, sealed products for 30 days from the date of sale with a 10% restocking fee. As a food item, we are unable to accept returns of open or partially used product. We encourage customers to request samples before purchasing large quantities.  All returns must be pre-approved and any return freight is deducted from any final refunds. 

Privacy Policy

We do not sell, rent, or distribute our customer information to anyone. All customer information is considered strictly confidential including any information shared as part of our drop ship/whitelabel program.