Thanks for your interest in our wholesale program. Below are some common questions about the program and how it works.
SETTING UP A WHOLESALE ACCOUNT
What is the wholesale program?
Our wholesale program is designed to give resellers and distributors access to our best prices - so that you can pass those savings on to your customers.
How can I qualify?
Legitimate businesses with an Employer Identification Number and State Sales Tax ID/Reseller Certificate are eligible. You will need to submit an application and provide proof of an EIN and a tax ID/reseller certificate. In addition, you will need to agree to and follow our resale policies. A reseller certificate/number helps us document our account sales for tax purposes. Customers without resale certificates may be charged sales tax when applicable.
How do I apply/register?
We have an online form, here - and we typically get back to you on
the next business day.
Which salts are included?
All of the salts we offer are available on this website, with more added regularly. You can search for what you're looking for in the search bar at the upper right, or browse salts by type or salts by industry.
What sizes or quantities can I order?
Our bulk salts are packaged in convenient 1 and 5 lb stand up pouches with larger sizes being packed into convenient 40lb “bag in box” for ideal shipping. Larger quantities above 2,000 pounds can also be packed in a "supersack” if required. We can also work to provide larger quantities - just ask!
What are the order minimums, and are there any additional discounts?
For wholesale, the minimum order quantity is $250, which is also the threshold for free shipping. If you are ordering without wholesale pricing, there is no minimum order amount. Your discount level will be provided at the time your account is approved.
NUTRITIONAL INFORMATION & CERTIFICATIONS
Will you provide nutritional information and other certifications?
Absolutely. Upon request, we will provide a spec sheet, nutritional facts and list of ingredients. Batch level chemical analysis and certification is available for an additional fee and may require longer lead time.
RESELLING SEA SALT SUPERSTORE PRODUCTS
Can I resell your salts on my own website, or on other websites like Amazon and Walmart?
Yes and no. We DO allow you to repackage in a different format, under a different SKU and brand name. Any products being sold online should have their own unique UPC code and not reuse our Sea Salt Superstore or Caravel Gourmet identifiers. We do NOT allow 3rd parties to sell our SKUs online directly as a 3rd party seller of our branded products.
Can I private label your salts, or repackage in my own containers?
Yes. While you should follow all local, state and federal regulations regarding commercial kitchens, food packaging and labeling, our bulk salts can be repackaged for resale. Consult your national and local regulations for more information.
Will you provide other packaging, containers or labels?
Yes, please contact us for more details.
Our global supply chain means we have access to packaging and label solutions at better pricing than smaller companies are able to obtain. We also have a co-packing service that can be used but has minimum production runs and longer lead times.
Will you "white label" or "drop ship" your bulk salts to my customers on my behalf, with my company name and logo?
Yes. Please contact us for more details.
We ship direct from our warehouse and also apply your branded logo on product labels. This allows you to focus on sales to your customers and we handle the rest. There is a 5% handling fee per order and standard shipping charges apply but you maintain the relationship with the customer including invoicing, customer service, pricing, etc.
Is this the same as your bulk ingredients program?
No. Our bulk ingredients programs are for high volume food processors and manufacturers with complex certification and process requirements. Those accounts are typically on annual open purchase orders with pallet and truckload volumes. If you are interested in our high volume bulk ingredient salt program for food manufacturers or distributors, please contact Paul at email@example.com.
SHIPPING & RETURNS
Will you provide samples?
Yes. Please contact us at firstname.lastname@example.org for samples. We will gladly provide samples from legitimate customer requests.
What are typical order lead times?
This will vary based on time of year (e.g. Holiday peak) and existing customer backlogs but most in stock bulk orders are completed, filled and shipped within 1-2 business days. We will promptly notify you of any items that are backordered and estimated delivery timelines.
Do you accept returns?
We accept returns of unopened, sealed products for 30 days from the date of sale with a 10% restocking fee. As a food item, we are unable to accept returns of open or partially used product. We encourage customers to request samples before purchasing large quantities. All returns must be pre-approved and any return freight is deducted from any final refunds.
We do not sell, rent, or distribute our customer information to anyone. All customer information is considered strictly confidential including any information shared as part of our drop ship/whitelabel program.