CONTRACT CO-PACKING FAQs
Below are answers you might have about our contract co-packing service. If you don't see your question here, or if you'd like to partner with us on co-packing, please contact us.
FACILITY & QUALITY CONTROL
IS YOUR FACILITY ALLERGEN-FREE?
Yes, we are an allergen free facility and do not pack or process any allergens in our facility or on our equipment.
ARE YOUR PRODUCTS GLUTEN-FREE, NON-GMO, AND/OR ORGANIC?
Most all of our salts are naturally gluten free, non-GMO and organic compliant. But this is determined at the specific product level so feel free to ask.
WHAT QUALITY CONTROL MEASURES DO YOU HAVE IN PLACE?
We vet and manage all suppliers with the highest standards for food grade operations including Kosher, Vegan, Non-GMO and SQF/FSSC certifications. We operate an FDA inspected and certified facility with additional inspections from state and local officials and are guided by maintaining the highest food grade quality control standards including HACCP.
WHAT FOOD SAFETY CERTIFICATIONS DO YOU HAVE?
We are committed to food safety and have an outstanding record over the last 15 years. We maintain dozens of certifications, conformance declarations and product analysis reports. As we work with both domestic and international food manufacturers, rest assured we are a preferred partner in part because of our high standards.
DO YOU CO-PACK FOOD ITEMS OTHER THAN SALT?
While we specialize in packing salt, seasonings and spice blends, we offer packing services for other products. We evaluate each co-pack request based on a variety of factors including how well it fits on our current equipment and packing lines and volume. Rest assured, if we are not a good fit, we are happy to recommend and refer to others in our network.
RECIPES & INGREDIENTS
WILL YOU SOURCE THE INGREDIENTS FOR ME, OR DO I NEED TO PURCHASE THEM AND HANDLE THAT SUPPLY CHAIN MYSELF?
We offer fully integrated co-packing solutions including packaging, labeling and ingredient sourcing from pre-approved and vetted suppliers. Given our scale, we are often able to pass on savings to customers from this approach while also speeding up time to market given our suppliers are pre-approved with the same high quality commitment to food safety. For large accounts with their own procurement teams, proprietary formulas or supplier contracts, we may be able to accommodate on a case by case basis.
DO YOU OFFER PRODUCT INFORMATION AND RECIPES OR IS THAT PROVIDED BY THE CUSTOMER?
Yes and yes. We can mix, blend and infuse according to customer requirements or we can have our world class R&D team develop formulas based on your application needs. This is one of our areas of specialization. With more than 150 varieties of salt, our R&D team is one of the best in the business.
PACKAGING & MINIMUMS
WHAT TYPE OF PACKAGING CAN YOUR FACILITY PROVIDE?
We offer a wide range of standard packaging in high quality recycle friendly PET and glass including shakers, tubs, pouches, food service containers and pinch jars. We also offer bulk bag packaging and custom packing solutions for non-standard formats and consultations on packaging formats and custom design.
DO YOU PROVIDE SUPPORT ON FDA COMPLIANT PACKAGE AND LABEL CREATION?
We offer a complementary review of label and packaging requirements. We offer a fee based service for advanced label and packaging design which also includes compliance review.
WILL YOU ENSURE THAT MY PACKAGING MEETS THE LEGAL REQUIREMENTS FOR SALE IN THE UNITED STATES?
We understand that the legal requirements for labels and packaging can often get tricky. We offer a reasonable fee based service for packaging and product compliance reviews by locale including the United States and other countries.
WHAT ARE YOUR MINIMUM PRODUCTION RUNS/MOQs?
It depends on the product, packing format and number of products being run. Contact us to learn more. We work hard to keep MOQs low and are happy to work with you as a partner.
LOGISTICS & SHIPPING
ONCE AN ORDER IS PLACED, HOW QUICKLY CAN YOU TURN IT AROUND?
This depends on the time of year, current capacity and the lead time on product inputs. Stock/standard items typically take about 30 days for opening orders with re-orders being turned around in 7-10 business days. Once a customer, we work to reserve future capacity based on a mutual forecast/schedule in consultation with you and adjust our capacity accordingly. Blackout periods during peak season may occur.
ARE YOU ABLE TO HANDLE RUSH/EMERGENCY PRODUCT DEMANDS, AND AT WHAT COST?
We are able to handle rush/emergency orders. When we find a customer in need of this service, we assign a product specialist who shepherds the order end to end including priority sourcing, freight and fulfillment. The fee associated with this is typically about 30% above normal rates in addition to any hard costs (i.e. air freight vs. ocean cargo) but is a function of the requirements involved.
DO YOU OFFER LOGISTICAL SOLUTIONS?
Yes. We offer custom logistics and supply chain solutions including split shipments, short and long term storage of raw materials and finished products as well as dropship and outbound solutions. These are priced based on a review of your specific requirements and needs.
Ready to partner with us on co-packing? Please contact us.